earlier today, I'm standing in Roger's Video, filling out an application for employment.

questions include the standard "why do you want to work for us", "why you", and "what brought you to us."
there was also one on my favorite movie (I said Bollywood/Hollywood, and I still can't quite figure out why).

the second to last question was "describe an event where you witnessed or experienced exceptional customer service."
having hermitted it up for the last little while didn't help; total and utter brain shutdown.

until, of course, I remembered this.

that was my shining example.
Graham, if I get that job, you'll probably find a couple more New Release credits on your card. or some sort of movie-based thanking.